Camping Auvergne Le Clos Auroy > Prices and booking > Conditions > Cancellation of my stay

Cancellation of my stay

Cancellation conditions for a reservation at Le Clos Auroy campsite

Le Clos Auroy campsite offers you the possibility of taking out Cancellation and Interruption insurance when making the reservation. Our partner Gritchen Affinity undertakes to reimburse all or part of the stay to our holidaymakers.
In the event of cancellation, notify the campsite of your withdrawal upon the occurrence of an event preventing your departure by mail or email. If the loss is provided for in the general conditions (available on the site or from the campsite), notify the insurer within 48 hours and provide all the necessary information and supporting documents.

It is possible to cancel your stay through this page only if you have taken out cancellation insurance with!

How should I act?

You can only cancel on this page if you have taken out insurance during your reservation or on the site.

1) Tell us; tell the campsite that you must cancel and do it with your customer number and the dates that you would come.

2) DECLARE THE CLAIM within 48 hours or when you have knowledge of it:

  • By internet :
  • By email :
  • By fax : +.
  • By letter : Gritchen Tourisme & Loisirs – Service Sinistre BP 6048 – 27 rue Charles Durand – 18 024 Bourges cedex

Report online or view your claim on

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